Last Updated: February 12, 2022
This privacy statement describes how CareHarmony collects and uses the personal information you provide on our Websites: care-harmony.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information. The following outlines our privacy policy.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number, and practice name and size.
- Username and other information used to log into our patient portal.
As is true of most Websites, we automatically gather information about your computer such as your IP address, browser type and version, referring/exit pages and operating system. We may also collect information about the patterns of searching and browsing on our website.
We use this information to
- Send you requested product or service information
- Send product updates
- Promote CareHarmony products or services
- Respond to customer service requests
- Administer your account
- Respond to your questions and concerns
- Conduct research and analysis
- Improve the functionality of our website
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
- as required by law such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- to any other third party with your prior consent to do so.
Access
Please note that users cannot update or delete previously submitted information. If your information (such as your email address) should change, we ask that you re-submit a registration form or request.
Cookies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
Third Party Cookies
The use of cookies by our partners is not covered by our privacy statement. We do not have access or control over these cookies. Our partners use session ID cookies to make it easier for you to navigate our site.
Chat
We use a chat feature to assist you with learning more about CareHarmony by one of our experts. If a representative is not available, or we are offline, we will collect your name and email address so that we may reply to your request. You may fill out our contact form to be contacted at a later date by one of our experts.
Blogs
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Patient Reviews
We post patient reviews on our website. We do obtain the patient’s consent via email prior to posting the testimonial to post their name along with their testimonial.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from those of CareHarmony. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Websites you visit.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Notification of Privacy Policy Changes
CareHarmony reserves the right to make periodic updates and revisions to this policy, at any time. If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We encourage you to periodically review this page for the latest information on our privacy practices.
CareHarmony, Inc.
783 Old Hickory Blvd.,
Suite 250
Brentwood, TN 37027
